1. Intro: Management in the C21st; 2. Getting and keeping yourself organised; 3. Being effective; 4. Recruiting and selecting the right people; 5. Managing people; 6. Getting the most from people; 7. Taking responsibility for communication; 8. Change management; 9. Defusing difficulties; 10. Encouraging creativity
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Frances Kay is Director of Acumen2 - the Rapport business, advising on corporate connections, business introductions and strategic alliances for successful and fast-growing companies. Helen Guinness is a consultant with over 20 years' experience in personal and professional development. Nicola Stevens is an experienced career and life coach providing proactive coaching for businesses and professionals.
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