At Your Service What makes for good hotel service delivered consistently well? Hear it from leading hoteliers in their own words as they describe the blood, sweat and tears behind making service happen 365 days a year. This book lines up the crme de la crme of UK-based hoteliers side by side, interviewing the brains behind twelve of the most prestigious hotel brands. From huge global chains such as Hilton; through to established hotels of timeless elegance like Claridge's; alongside vibrant "upstarts" like Malmaison...who delivers the best hotel experience for the price? Packed with anecdotes and personal reflections, this book also sheds light on the dedication it takes to...
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Etat : Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur wbs1417773012
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Etat : Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. N° de réf. du vendeur Z1-F-023-01663
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