After decades of solid growth, the worldwide ocean cruise sector has become a noticeable economic factor and a significant employer. In the way it combines social, technological and natural systems to form its products, cruise tourism is an increasingly attractive area of study; particularly with regards to the managerial challenges posed by the interaction of these systems. This book brings together industry know-how, managerial experience and academic rigour to cover some of the most important and interesting managerial challenges associated with ocean cruises.
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Dr Michael Vogel is Professor of Business and Tourism Management, programme leader for Cruise Industry Management at the Bremerhaven University of Applied Sciences (Germany) and Co-Director of the Institute of Maritime Tourism in Bremerhaven. He has published on cruise economics, destination strategy, higher education, critical research and epistemology. He also conducts research for the German Ministry for the Environment on the acceptance of offshore wind farms, leads a major teaching quality enhancement programme and runs an innovative street magazine with students and homeless people. In 2008 he received the German Higher Education Teaching Award. Previously, Michael worked as a strategy consultant and tourism manager. He holds a graduate degree in Business Administration, an MSc in Environmental and Resource Economics and a PhD in Theoretical Economics. He is also a doctoral student at the Institute of Education, University of London.
Dr Alexis Papathanassis is Professor of Tourism Management and Information Systems at the Bremerhaven University of Applied Sciences (Germany) and Co-Director of the Institute of Maritime Tourism in Bremerhaven. He serves as chairman of the Cruise Research Society, has published in the Annals of Tourism Research, Tourism Management, International Journal of Tourism Research and others, and (co-)edited two books on cruise management. Prior to joining academia, Alexis pursued a professional career with TUI, Europe's leading tourism group, as Project Manager and Process Engineer, Business Unit Manager and Business Development Manager. He graduated with a degree in Business Administration from the University of Bath, gained his MSc in Analysis, Design and Management of Information Systems from the London School of Economics & Political Science and received his PhD in Economic Sciences from the University of Hanover.
Ben Wolber is Vice President, Fleet Purchasing for Prestige Cruise Holdings (PCH), based in Miami. PCH is the parent company of Oceania Cruises and Regent Seven Seas Cruises and the market leader in the upper-premium and luxury segments of the cruise industry. Ben's previous career in the luxury segment of the cruise industry includes the positions of Hotel Manager, F&B Manager and Provision Master on board, as well as Financial Controller shore-side. He holds a degree in Business Administration, used to be a Lecturer in Cruise Management at the Bremerhaven University of Applied Sciences (Germany) and is a Research Associate of the Institute for Maritime Tourism in Bremerhaven.
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