Skills Training in Communication and Related Topics - Couverture souple

Belzer, Ellen J.

Couverture souple

ISBN 10 : 1846192781 ISBN 13 : 9781846192784

Editeur : CRC Press, 2009

Synopsis

Quality communication contributes to smoother running practices, better care and services, greater efficiencies, fewer unhealthy conflicts, more satisfied staff and patients, and an improved ability to meet the challenges of an evolving and increasingly complex health care environment - With packed curricula in most health care training institutions, and hectic schedules in practices and administrative offices, time for teaching vital communication and interpersonal skills is often at a premium. This book equips trainees with the skills needed to communicate effectively with patients, colleagues and the community, employing a 'learning by doing' approach for effective and engaging learning. It is designed for practice leaders, hospital leaders and public health professionals helping health care professionals upgrade their skills, and especially for faculty members who teach students and residents. Featuring more than 100 exercises ideal for use in a variety of training situations, this book takes into consideration the often limited training time available for non-clinical topics. Exercises range in length from minutes to over an hour, whilst a selection grid allows trainers and educators to select the right exercises to cover topics in the available time.

A propos du livre

À propos de l'auteur

President, Belzer Seminars and Consulting, Kansas, USA

Détails de l'édition

• Éditeur: CRC Press
• Date d'édition: 2009
• Langue: anglais
• ISBN 10: 1846192781
• ISBN 13: 9781846192784
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 340
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible