Developing Assertiveness Skills for Health and Social Care Professionals - Couverture souple

Phillips, Annie

Couverture souple

ISBN 10 : 1846199778 ISBN 13 : 9781846199776

Editeur : Radcliffe Publishing Ltd, 2013

Synopsis

Want to communicate clearly, honestly and directly, without avoidance or resorting to manipulative or aggressive behaviour? Learn how to be assertive and explore its advantages as the primary tool of effective communication skills in healthcare settings. If you work in health or social care as a manager or clinician, deal with people on a daily basis, and need these dealings to be thoughtful, effective and stress free, this is the book for you. It teaches you how to understand and alleviate barriers to effective communication, manage the stresses and conflicts, and develop the effective clinical, people and management skills you need to navigate successfully through a career in healthcare. It challenges the reader to re-construct their approach to communication and present themselves more confidently whilst encouraging investment in their personal and professional development. This highly practical guide, and its companion volume Developing Leadership Skills for Health and Social Care Professionals are essential tools for all health and social care professionals wanting to develop relationships with their colleagues, patients and clients including clinicians, practice managers, nurses, midwives, general practitioners, therapists, doctors, dieticians, psychological therapists, paramedics and health visitors.

A propos du livre

À propos de l'auteur

Annie Phillips Writer on Health and Health Management Specialist Paediatric Speech and Language Therapist, Somerset Partnership

Détails de l'édition

• Éditeur: Radcliffe Publishing Ltd
• Date d'édition: 2013
• Langue: anglais
• ISBN 10: 1846199778
• ISBN 13: 9781846199776
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 302
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible