Self-Service in the Internet Age: Expectations and Experiences - Couverture rigide

 
9781848002067: Self-Service in the Internet Age: Expectations and Experiences
Couverture rigide
ISBN 10 : 1848002068 ISBN 13 : 9781848002067
Editeur : Springer London Ltd, 2008

Synopsis

Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls. Not only is this current book about doing something, but it also aims to present insights into how electronic commerce impacts upon the lives of everyday people; in other words, how electronic commerce is received, as well as how it is 'done'. Accessing the Internet on a regular basis has become an established activity for many people. This activity gives academics and researchers the opportunity to observe and study the nature and effects of this engagement in society. The influence of the Internet in our social fabric also provides the incentive for organizations to implement a web presence. As expressed in the title Self-Service on the Internet: Expectations and Experiences, we aim to present the expectations or reasons for the availability of various services on the Internet, and social responses to these developments, i. e. the experiences. These are the two main dimensions to the chapters presented in this book. The major component in the title is self-service on the Internet. The term electronic commerce is too restrictive for our purpose as it tends towards commercial overtones, which do not especially concern us.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Springer London Ltd
Date d'édition
2008
Langue
anglais
ISBN 10 
1848002068
ISBN 13 
9781848002067
Reliure
Relié
Nombre de pages
276
Éditeur
Oliver David, Romm Livermore Celia, Sudweeks Fay
Coordonnées du fabricant
non disponible
Personne responsable
CMN Printpool Inh. Mathis Neumann
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Autres éditions populaires du même titre

9781849967532: Self-Service in the Internet Age: Expectations and Experiences

Edition présentée

ISBN 10 :  1849967539 ISBN 13 :  9781849967532
Editeur : Springer, 2010
Couverture souple