Articles liés à 54 Tools and Techniques for Business Excellence

54 Tools and Techniques for Business Excellence - Couverture souple

Wash, Michael

 
9781852525514: 54 Tools and Techniques for Business Excellence

Synopsis

This title provides 54 hardcore management development techniques which have been put to the test in a wide range of organisations from health service, to airline industry to manufacturing. The techniques cover every aspect of business activity from benchmarking and brainstorming to values and vision setting. Put together, these techniques provide a comprehensive programme of continuous improvement which will enable any organisation to progress towards business excellence. Top international consultant Mike Wash offers an array of tools which he has put into practice himself for companies like Cathay Pacific, who provided the glowing testimonial reproduced on the front cover.

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À propos de l'auteur

Mike Wash is a top management consultant, who has been advising major organisations such as Cathay Pacific Airways, ABS Group and the Environment Agency for many years. His company, MWA Quality Consultants was first established in 1989 and since then he has acquired a reputation for confronting change at the most senior levels and supporting the development of 'the learning organisation' worldwide.

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