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Synopsis
One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can revolutionise both business and personal performance. Most businesses today understand the importance of listening to their customers - but not many have grasped the potential of actually reorganising their entire business to focus on customers in everything they do. Packed with real-life case studies, insights and checklists, this book provides readers with a practical guide to implementing customer-centricity throughout their business and personal lives. The message to readers: this book will transform your business performance, and take your career to a new level. More than just a business guide, this book shows readers how they can radically improve personal performance in many other aspects of their lives, too. Foreword by Mark Price, MD of Waitrose
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À propos de l'auteur
Stephen Hewett is Head of Customer Centric Business Consulting at top consulting firm Charteris Plc. His extensive work with commercial clients and with Central and Local Government has given him experience in a wide variety of industry sectors. Stephen joined Charteris in October 2000 from John Lewis Plc, where he was Development Manager, Research & Expansion.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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The Customer-Centric You: Making Customers the Focus of Everything You Do
Edité par
Management Books 2000, 2011
ISBN 10 : 1852526726
ISBN 13 : 9781852526726
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The Customer-Centric You: Making Customers the Focus of Everything You Do
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Paperback. Etat : Very Good. The Customer-Centric You: Making Customers the Focus of Everything You Do This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9781852526726
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The Customer-Centric You: Making Customers the Focus of Everything You Do
Edité par
Management Books 2000 Ltd, 2011
ISBN 10 : 1852526726
ISBN 13 : 9781852526726
Ancien ou d'occasion
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The Customer-Centric You: Making Customers the Focus of Everything You Do
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Paperback. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9781852526726
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Customer-centric You : Making Customers the Focus of Everything You Do
Edité par
Management Books 2000, 2011
ISBN 10 : 1852526726
ISBN 13 : 9781852526726
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The Customer-Centric You
Edité par
Management Books 2000 Ltd, GB, 2011
ISBN 10 : 1852526726
ISBN 13 : 9781852526726
Neuf
Paperback
Vendeur : Rarewaves.com USA, London, LONDO, Royaume-Uni
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Paperback. Etat : New. One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can revolutionise both business and personal performance. Most businesses today understand the importance of listening to their customers - but not many have grasped the potential of actually reorganising their entire business to focus on customers in everything they do. Packed with real-life case studies, insights and checklists, this book provides readers with a practical guide to implementing customer-centricity throughout their business and personal lives. The message to readers: this book will transform your business performance, and take your career to a new level. More than just a business guide, this book shows readers how they can radically improve personal performance in many other aspects of their lives, too. Foreword by Mark Price, MD of Waitrose. N° de réf. du vendeur LU-9781852526726
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Customer-centric You : Making Customers the Focus of Everything You Do
Edité par
Management Books 2000, 2011
ISBN 10 : 1852526726
ISBN 13 : 9781852526726
Ancien ou d'occasion
Couverture souple
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
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Etat : As New. Unread book in perfect condition. N° de réf. du vendeur 11665510
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The Customer-Centric You
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The Customer-Centric You (Paperback)
Edité par
Management Books 2000 Ltd, Cirencester, 2011
ISBN 10 : 1852526726
ISBN 13 : 9781852526726
Neuf
Paperback
Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : new. Paperback. One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can revolutionise both business and personal performance. Most businesses today understand the importance of listening to their customers - but not many have grasped the potential of actually reorganising their entire business to focus on customers in everything they do. Packed with real-life case studies, insights and checklists, this book provides readers with a practical guide to implementing customer-centricity throughout their business and personal lives. The message to readers: this book will transform your business performance, and take your career to a new level. More than just a business guide, this book shows readers how they can radically improve personal performance in many other aspects of their lives, too. Foreword by Mark Price, MD of Waitrose A leading expert in the emerging field of 'customer-centricity' shows how it can be used to revolutionise business and personal performance. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9781852526726
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The Customer-Centric You
Edité par
Management Books 2000 Ltd., 2011
ISBN 10 : 1852526726
ISBN 13 : 9781852526726
Neuf
Couverture souple
Vendeur : Majestic Books, Hounslow, Royaume-Uni
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