Problem people are all around us. A colleague, someone in a senior position, someone you have seniority over or someone you have occasional contact with. This guide examines common behaviour traits that cause us to see people as a "problem" and looks at techniques to help change our response to them and to reduce the stress they cause.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Problem people are all around us. A colleague, someone in a senior position, someone you have seniority over or someone you have occasional contact with. This guide examines common behaviour traits that cause us to see people as a "problem" and looks at techniques to help change our response to them and to reduce the stress they cause.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.