Attracting, Educating and Serving Remote Users Through the Web: A How-to-do-it Manual for Librarians - Couverture souple

Couverture souple

ISBN 10 : 1856044610 ISBN 13 : 9781856044615

Editeur : Facet Publishing, 2002

Synopsis

It can be frustrating trying to provide an information service in an increasingly Internet-centred world. Although remote access service can be extremely effective, these services remain largely underutilized, mismanaged and misunderstood. In this book, ten professionals in the field provide a step-by-step guide through the development and management of innovative, effective and popular services for libraries. The book outlines the methods of attracting and educating users while supporting and measuring their use of remote resources. Part One identifies remote user needs; Part Two explores essential services and how to implement them; Part Three addresses the maintenance of infrastructure and procedures for evaluating progress.

A propos du livre

À propos de l'auteur

Donnelyn Curtis is Director of Research Services at the University Library of the University of Nevada, Reno, USA. Ian Winship Is Electronic Services Manager, Learning Resources Department, University of Northumbria at Newcastle.

Détails de l'édition

• Éditeur: Facet Publishing
• Date d'édition: 2002
• Langue: anglais
• ISBN 10: 1856044610
• ISBN 13: 9781856044615
• Reliure: Broché
• Nombre de pages: 278
• Éditeur: Curtis Donnelyn
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible