This guide is written to help all those who need to set up a library and information service within their organization, irrespective of subject background or type of organization. It offers support to people who have qualifications but no experience in setting up such a service, and those who have had no training at all. Both authors have had many years' experience of setting up information services for a wide range of organizations in the UK and many other countries.
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Sheila Pantry OBE BA FCLIP manages an independent information services consultancy and electronic publishing business, including websites. She has had a long and varied career in information management in a range of industry sectors, and also in government as Head of Information Services for the Health and Safety Executive. She specializes in worldwide occupational health, safety and fire information and is an experienced trainer, writer, editor and lecturer.
Peter Griffiths BA FCLIP MCLIP is Assistant Director, Communication Directorate at the Home Office, where he is Head of Profession for librarians and information scientists. His responsibilities extend not only to library and information services in the Home Office and Prison Service Headquarters but also to intranet and internet publication, an internal reference service, knowledge management, and information support to the research community.
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