Communication Skills for Nurses: A Practical Guide on How to Achieve Successful Consultations - Couverture souple

Edwards, Marilyn

Couverture souple

ISBN 10 : 185642393X ISBN 13 : 9781856423939

Editeur : Quay Books,a division of Mark Allen Publishing Ltd, 2009

Synopsis

Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. Patients need to be satisfied with the consultation, understand their condition and understand the reasons for their treatment or management plan. This book has been written to reinforce good consultation and communication skills and highlights areas where readers might wish to to review and improve their own consultation techniques. This is done though case studies and scenarios that are likely to be common in many practices. Although the text and scenarios relate to practice nurse consultations, the content can be transferred to all primary care nursing settings. Contents includes: Pre-consultation Communication skills Ethical issues Patient-centred consultations Children and adolescents Patients with a disability Sexual orientation Delivering bad news Cultural diversity Developing consultation skills

A propos du livre

À propos de l?auteur

Marilyn Edwards is Advanced Nurse Practitioner, Bilbrook, Staffordshire

Détails de l'édition

• Éditeur: Quay Books,a division of Mark Allen Publishing Ltd
• Date d'édition: 2009
• Langue: anglais
• ISBN 10: 185642393X
• ISBN 13: 9781856423939
• Reliure: Broché
• Nombre de pages: 192
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible