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Resolving Conflict: How to Manage Disagreements and Develop Trust and Understanding - Couverture souple

McConnon, Shay; McConnon, Margaret

 
9781857039443: Resolving Conflict: How to Manage Disagreements and Develop Trust and Understanding

Synopsis

This title offers many tried and trusted approaches to ensure that conflicts are managed so that they are positive and creative rather than a process of disintegration. This new expanded edition, in a new format is for businesses and institutions and wherever people work together.

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