Medical Receptionists and Secretaries' Handbook - Couverture souple

Robbins, Mari

Couverture souple

ISBN 10 : 1857755650 ISBN 13 : 9781857755657

Editeur : Radcliffe Publishing Ltd, 2002

Synopsis

This practical book has become established as a key source of information for medical receptionists and secretaries in both the NHS and the private sector. It aims to provide the knowledge to enable all administrative staff to work more efficiently and effectively. This third edition has been fully revised and updated, and incorporates all the recent changes in the National Health Service. It now includes a chapter on complementary medicine, and reflects on new and proposed initiatives that may occur in the future. It gives administrative staff an understanding of the importance of their role in dealing with patients, contributing to a high standard of patient care.

A propos du livre

Présentation de l'éditeur

This best-selling classic has now been fully revised, expanded and updated. It has established itself over ten years and with three previous editions as the essential handbook for study and daily reference. Medical Receptionists and Secretaries Handbook, Fourth Edition contains vital information for all staff enabling them to work efficiently and effectively both within the NHS and private medical sectors. It encourages an understanding of the importance of administrative staff in providing high standards of patient care and promotes teamwork throughout the whole healthcare environment. No medical receptionist, secretary or healthcare administrator should be without it!

Détails de l'édition

• Éditeur: Radcliffe Publishing Ltd
• Date d'édition: 2002
• Langue: anglais
• ISBN 10: 1857755650
• ISBN 13: 9781857755657
• Reliure: Broché
• Numéro d'édition: 3
• Nombre de pages: 376
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible