Positive Management: Assertiveness for Managers - Couverture souple

O'Brien, Paddy

 
9781857880083: Positive Management: Assertiveness for Managers

Synopsis

This positive, practical guide will enable today's manager to achieve a powerful and flexible style. Its assertive approach enables the reader to cope constructively in a tough culture by using creative communication, strong leadership, good people management and excellent negotiating skills. The book explains what assertiveness is and how to develop essential skills through step-by-step exercises. With many helpful examples, it shows how assertiveness can improve performance in key management areas including: -power broking meetings -communicating difficult decisions -appraisal -defusing conflict -motivation and leadership -working across cultures This hands-on approach is particularly valuable in demonstrating how assertiveness can help manage high stress or high emotion situations. The guide goes on to deal with taking a lead in implementing equal opportunities and assertiveness when working with foreign colleagues and clients.

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À propos de l'auteur

Paddy O'Brien is an experienced training consultant who specialises in assertiveness, stress management and personal safety skills. She is also the author of the highly successful introduction Assertiveness: A Working Guide (Nicholas Brealey).

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Autres éditions populaires du même titre

9780893842406: Positive Management: Assertiveness for Managers

Edition présentée

ISBN 10 :  0893842400 ISBN 13 :  9780893842406
Editeur : Prentice Hall & IBD, 1993
Couverture souple