Real Change Leaders: How You Can Create Growth and High Performance at Your Company - Couverture rigide

Katzenbach, Jon R.; McKinsey Real Change Team

Couverture rigide

ISBN 10 : 1857881508 ISBN 13 : 9781857881509

Editeur : Nicholas Brealey Publishing, 1996

Synopsis

A team at McKinsey & Company set out to discover why some companies were able to change and to on to higher performance levels while most others got bogged down. Their extensive research came to a surprising conclusion: the make-or-break factor is not top management, but a new breed in the middle - "real change leaders". They're middle managers and business professionals who are breaking the mould of "good management" with a unique combination of tough performance standards and a fresh sense of how to inspire and motivate the workforce - skills uniquely in touch with the needs of today's marketplace and company growth plans. For a change effort to be successful, people throughout the organization need to learn new skills and behaviours. This book tells the story of how this is taking place through the eyes of the people who made it happen - middle managers on the front lines, responsible for doing things like increasing revenues, developing new products, changing the ways customers are served, and improving financial performance. Examples include: how Compaq's operation in Scotland brought the price of a computer down by two-thirds, and redefined every aspect of manufacturing, from the workplace to the role of the supervisor; how real change leaders at General Electric Motors set the basis for increasing return on total capital from zero to over 20 per cent in three years; how UNOCAL's Los Angeles plant reduced total operating expenses by 20 per cent, while making layoffs "out of bounds"; how New York City Transit Authority wiped out graffiti, cut crime by 60 per cent, turned around basic operations, and began the long climb to becoming a customer-focused organization in what may be the toughest operating environment for a service business. These and other examples provide results which show what can happen when middle managers become real change leaders and are given free rein to do real work. Instead of the stereotypical report writers and information transmitters reviled in the business press, they assume a new role: the energizing linchpin between customers, employees and senior executives.

A propos du livre

Biographie de l'auteur

Jon R. Katzenbach has been helping companies get extraordinary results from their employees for over 50 years. He was formerly senior partner and director of McKinsey and Company, and now directs his own firm, Katzenbach Partners LLC, a New York–based consulting firm that specializes in leadership, team building, and workforce performance. He is the author of Peak Performance and Teams at the Top, and coauthor of The Wisdom of Teams and Real Change Leaders.

Présentation de l'éditeur

This updated paperback edition offers a real blueprint for how to deal with the dramatic change in today's marketplace. An added feature, "Real Change Leader's Handbook for Action, " contains an assessment guide, ideas, checklists, and charts to help implement change.

Détails de l'édition

• Éditeur: Nicholas Brealey Publishing
• Date d'édition: 1996
• Langue: anglais
• ISBN 10: 1857881508
• ISBN 13: 9781857881509
• Reliure: Relié
• Nombre de pages: 384
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible