People frequently find themselves called upon to take minutes, with little guidance on how they are expected to produce an accurate record of what took place. Ambiguous agreements, a vague agenda, interruptions, and a poor chairperson are just some of the factors that can make this a daunting task. This book will provide practical guidelines for overcoming the problems faced by minute takers and achieving accuracy in the minute-taking process. Both theoretical and practical with a comprehensive FAQ section. Includes checklists, further reading, useful contacts, and boxed sections highlighting hints, tips, and exercises. Will encourage the reader to take a proactive approach to minute taking, and allow them to sharpen their skills-sets and build confidence to embrace new ideas. This book charts the logical development of the minute-taking process, starting with an initial discussion of the purpose of minutes. Then moving on to the process through to the production of a set of minutes in their final form. The final chapters include associated topics, including the use of technology and the development of interpersonal skills. The penultimate chapter then deals with a selection of frequently asked questions and the final chapter provides a series of comprehensive reminder checklists.
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Rob Robson is a Principal Lecturer at the University of Greenwich Business School, lecturing in strategic management and management consultancy. Rob has been a Chartered Secretary for more than 20 years, and has experience of minute taking, both as a researcher and practitioner. Archana Singh Karki is a lecturer in the field of business management and a director of TMF Training. With over 13 years of experience in communications, public relations, and research and development in the not-for-profit sector, she brings a fresh perspective to training and design in the corporate sector gained from working with a number of international NGOs. She has provided editorial input to many reports and articles and has delivered papers at international congresses, conferences, and workshops. Phil Davis is a director of TMF Training. He is involved in the development and delivery of a range of management workshops and training programmes as is the co-designer of the ICSA training programme "Effective Minute Taking". Phil has been delivering this programme for hte ICSA throughout the UK over the past six years, and more recently in Europe.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
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