Coaching is fast becoming recognized as one of the key skills in every modern manager's portfolio, a vital tool for improving the performance and morale of all staff. Citing numerous case studies and examples of coaching in action, this book aims to introduce the topic in an accessible and jargon-free style, covering every aspect of coaching from the manager's point of view, including: the coaching process itself and the coaching session; the key skills involved; the different approaches the coach can take; the various types of individuals the coach might encounter; and coaching downwards, sideways and upwards in the organization.
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Peter Bolt is a management consultant, mentor, coach and business strategist. He founded The Bolt Consultancy in 1988 and his client list includes notable blue-chip companies such as Shell UK and Boots Group, as well as other organisations of all shapes and sizes. He is author of the Whole Manager, Oak Tree Press, 1999 (1-86076-180-1).
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