The 20th century has seen the creation and evolution of technologies that enable the digital presentation of knowledge and have vastly increased the speed with which information can be captured and processed. Communication technologies have also made possible the storage, transfer and sharing of information across great distances and time zones. This text focuses upon the processes, techniques and tools being used to successfully plan, implement and operate distance learning projects.
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France Belanger is an assistant professor of information systems in the Department of Accounting and Information Systems and a researcher for the Center for Global Electronic Commerce at Virginia Polytechnic Institute and State University. Prior to her academic career, Dr. Belanger held various technical, marketing, and managerial positions in large information systems and telecommunications firms and has provided consulting services to corporations in Florida. Her research interests focus on the impacts of distributed communication technologies on organizations. She has presented her work at several national conferences and has published in Information Management, The Information Society: An International Journal, and the Journal of Information Systems Education.
Dianne H. Jordan is a strategic information technology planner at Booz Allen & Hamilton, where she focuses on advanced distributed learning initiatives. She recently completed a strategic evaluation of over 1,000 technical training and education courses for the U.S. Air Force. She has 20 years of professional experience in private industry, academia, and the federal government. She served as the CyberCongress Project Manager for the U.S. House of Representatives and was on the faculty at Baruch College (CUNY) where she taught telecommunications and the use of information technology for strategic advantage. She has been the senior federal manager in the Department of Defense. Dr. Jordan has a Ph.D. in Information Systems from the University of South Florida.
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