Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict - Couverture souple

Ury, William; Brett, Jeanne M.; Goldberg, Stephen B.

Couverture souple

ISBN 10 : 1880711036 ISBN 13 : 9781880711033

Editeur : Program on Negotiation, 1993

Synopsis

Book by Ury William Brett Jeanne M Goldberg Stephen B

A propos du livre

Présentation de l'éditeur :

Build Conflict Control Into Your Organization

Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four–phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win–win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.

Quatrième de couverture :

The renowned mediator William Ury and his coauthors offer tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. They explain how to diagnose and correct problems in an existing system as well as create and implement a new system where one does not exist. This four–phase process for working with disputants includes specific advice on involving the parties in diagnosing current problems, designing the system, and overcoming opposition to change.

À propos de cette édition

• Éditeur: Program on Negotiation
• Date d'édition: 1993
• ISBN 10: 1880711036
• ISBN 13: 9781880711033
• Reliure: Broché