Feedback That Works: How to Build And Deliver Your Message - Couverture souple

Center For Creative Leadership (CCL); Weitzel, Sloan R.

Couverture souple

ISBN 10 : 1882197585 ISBN 13 : 9781882197583

Editeur : Centre for Creative Leadership, 2000

Synopsis

Feedback That Works Providing feedback to others about their performance is a key developmental experience. But not all feedback is effective in making the best use of that experience. This guidebook demonstrates how to make the feedback you give more effective so that others can benefit from your message.

A propos du livre

Biographie de l'auteur :

This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL) has generated, since its inception in 1970, through its research and educational activity conducted in partnership with hundreds of thousands of managers and executives. Much of this knowledge is shared–in a way that is distinct from the typical university department, professional association, or consultancy. CCL is not simply a collection of individual experts, although the individual credentials of its staff are impressive; rather it is a community, with its members holding certain principles in common and working together to understand and generate practical responses to today′s leadership and organizational challenges.
The purpose of the series is to provide managers with specific advice on how to complete a developmental task or solve a leadership challenge. In doing that, the series carries out CCL′s mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide.

As the former product manager for e–products and services at the Center for Creative Leadership, Sloan R. Weitzel was responsible for developing and offering leadership development tools via the Web. Prior to that position, he was a senior program associate at CCL. Additionally, as a CCL certified feedback specialist, he worked one–on–one with executives to increase their self–awareness. Prior to joining CCL, he spent eight years at AT&T in technical support, sales, and marketing. He holds an MBA from the Fuqua School of Business at Duke University.

Présentation de l'éditeur :

Whatever level you occupy in an organization, from line manager to senior executive to team leader, the skill of giving meaningful and effective feedback is an important component to helping other people develop and to getting the job done. Creating and delivering a specific message based on observed performance is key to effective feedback. Your feedback should enable the receiver to walk away understanding exactly what he or she did and what impact it had on you. When the result is this specific and this direct, there is a better chance that the person getting the feedback will be motivated to begin, continue, or stop behaviors that affect performance. This guidebook explains how to deliver effective feedback by showing how to build your message, when to deliver it, and how to communicate it. By using the methods and examples in this guidebook, your feedback becomes a tool for development for others and for yourself.

À propos de cette édition

• Éditeur: Centre for Creative Leadership
• Date d'édition: 2000
• ISBN 10: 1882197585
• ISBN 13: 9781882197583
• Reliure: Broché
• Nombre de pages: 38