Continuous Improvement Tools: A Practical Guide to Achieve Quality Results - Couverture souple

Chang, Richard Y.; Niedzwiecki, Matthew E.

Couverture souple

ISBN 10 : 1883553024 ISBN 13 : 9781883553029

Editeur : Chang Assoc, 1993

Synopsis

Book by Chang Richard Y Niedzwiecki Matthew E

A propos du livre

Biographie de l'auteur

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald′s. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California. MATTHEW E. NIEDZWIECKI, manager of Quality Management at Children′s Hospital Los Angeles, is an experienced training and organization development practitioner. His extensive background and areas of expertise include total quality management, training design, process analysis, and data interpretation.

Présentation de l'éditeur

These two volumes offer a commonsense approach to creating and sustaining quality–improvement efforts. Your process improvement, problem–solving teams and self–managed work teams will function better with the tools and techniques presented in this book.

Détails de l'édition

• Éditeur: Chang Assoc
• Date d'édition: 1993
• Langue: anglais
• ISBN 10: 1883553024
• ISBN 13: 9781883553029
• Reliure: Broché
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible