The Empathy Factor: Your Competitive Advantage for Personal, Team, and Business Success - Couverture souple

Miyashiro, Marie R.

Couverture souple

ISBN 10 : 1892005255 ISBN 13 : 9781892005250

Editeur : Puddle Dancer Press, 2011

Synopsis

Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide. It shows how learning about and teaching empathy in the workplace can improve productivity, innovation, and profitability. The guide also provides an innovative framework to help leaders meet the six universal needs of the organization itself while also respecting those of individual employees and customers.

A propos du livre

À propos de l?auteur

Marie R. Miyashiro is the founder and president of Elucity Network, Inc., an empathy-based consulting and training firm. She has consulted with Fortune 500 companies, small businesses, nonprofits, universities, and government agencies in the United States and Asia. She lives in Tucson, Arizona. Jerry Colonna is a certified professional coach helping clients make changes to their careers to improve their performance and satisfaction. He is a former venture capitalist, cofounded Flatiron Partners, and is a former partner with J.P. Morgan Partners, the private-equity arm of J.P. Morgan Chase. He was named to Upside Magazine's list of the "100 Most Influential People of the New Economy." He lives in Port Washington, New York.

Détails de l'édition

• Éditeur: Puddle Dancer Press
• Date d'édition: 2011
• ISBN 10: 1892005255
• ISBN 13: 9781892005250
• Reliure: Broché
• Langue: anglais
• Nombre de pages: 256
• Coordonnées du fabricant: non disponible