Articles liés à World Class IT Service Delivery
Synopsis
"World Class IT Service Delivery" is a distillation of best practices in IT service delivery. It demonstrates the factors that enable organisations to achieve world class standards and the competitive advantage that this brings. The book is for IT managers, executives and consultants needing to raise their service standards or contemplating offshoring their IT. It supports the ISEB service management certificate and is of core interest to those taking IT service management courses.
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À propos de l?auteur
Peter Wheatcroft is a management consultant. Whilst a director at Alliance & Leicester plc, he achieved World Class status for their IT services. He has been instrumental in the provision of world class service delivery in a number of industry sectors including process control, retail, travel & leisure and healthcare.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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World Class IT Service Delivery
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR003666567
Quantité disponible : 3 disponible(s)
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World Class IT Service Delivery
Vendeur : Bahamut Media, Reading, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9781902505824
Quantité disponible : 1 disponible(s)
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World Class IT Service Delivery
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. World Class IT Service Delivery This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9781902505824
Quantité disponible : 1 disponible(s)
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World Class It Service Delivery
Edité par
BCS, 2008
ISBN 10 : 1902505824
ISBN 13 : 9781902505824
Ancien ou d'occasion
Couverture souple
Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. N° de réf. du vendeur wbs6084622177
Quantité disponible : 1 disponible(s)
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World Class IT Service Delivery
Edité par
BCS Learning & Development Limited, 2007
ISBN 10 : 1902505824
ISBN 13 : 9781902505824
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. illustrated edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. N° de réf. du vendeur GRP72684511
Quantité disponible : 1 disponible(s)
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World Class It Service Delivery
Edité par
British Computer Society, 2007
ISBN 10 : 1902505824
ISBN 13 : 9781902505824
Ancien ou d'occasion
Couverture souple
Vendeur : Anybook.com, Lincoln, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,450grams, ISBN:9781902505824. N° de réf. du vendeur 8743677
Quantité disponible : 1 disponible(s)