Articles liés à Global Services: Moving to a Level Playing Field

Global Services: Moving to a Level Playing Field - Couverture souple

Kobayashi-Hillary, Mark; Sykes, Dr Richard

 
9781902505831: Global Services: Moving to a Level Playing Field

Synopsis

The book examines the current situation and likely future developments in the global services marketplace. It applies the lessons learned from other industries to the IT services arena. The book recognizes that offshoring is a category of the international trade in services, and a natural development in the ongoing globalization of trade and commerce, rather than a novelty to be feared. It is aimed at an international audience of executives, board level and senior management and at ICT vendors.

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À propos de l'auteur

Mark Kobayashi-Hillary is the Global Technologies Research Director at the Commonwealth Business Council and a visiting lecturer in International Management at London South Bank University. Dr Richard Sykes was Group VP IT at ICI plc and chairman of the outsourcing consultancy Morgan Chambers plc. He is Chair of the Outsourcing and Offshore Group of Intellect.

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