Every manager has to influence others more, as we change from command and control management to a more empowered work force. In this programme you will explore the preparation and techniques which will enable you to be a powerful and ethical influencer. You will add to that, the skills for handling negotiations so that both sides feel that they have gained and come to win... win. 1. The importance of influencing and negotiating 2. Clarifying the results you want 3. Identifying what matters 4. Getting ready to influence 5. Paying attention 6. Establishing common ground and gaining agreement 7. Long term influencing 8. A Guide to Better Management series sampler
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