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The Flying Circus: Why We Love To Hate Our Airlines And Airports - Couverture souple

Mintzberg, Henry

 
9781904879480: The Flying Circus: Why We Love To Hate Our Airlines And Airports
Couverture souple
ISBN 10 : 1904879489 ISBN 13 : 9781904879480
Editeur : Cyan Books, 2006

Synopsis

Providing a whimsical but informed w on air travel by a leading management guru, this book supplies a much-needed outlet for the frustrations of the troubled traveler. Flying is an experience he defines as akin to cattle-car herding, which begins at depressingly generic and chaotic airports, and continues through agonizing hours in cramped, sardine-class seats where the passengers are served skimpy and unidentifiable meals and bombarded with "customer service" that amounts to constant interruptions while trying to sleep or read. Containing anecdotes about fellow passengers and stories of suffering, this witty rant is the author''s revenge on the airlines and the ture of commercialism that has reduced a once-enjoyable adventure to a loathsome farce.

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À propos de l'auteur

Henry Mintzberg was named distinguished scholar for the year 2000 by the Academy of Management and won its George R. Terry Award for best book of 1995 for The Rise and Fall of Strategic Planning. Two of his articles in the Harvard Business Review have won McKinsey prizes.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Cyan Books
Date d'édition
2006
Langue
anglais
ISBN 10 
1904879489
ISBN 13 
9781904879480
Reliure
Broché
Nombre de pages
160
Coordonnées du fabricant
non disponible
Personne responsable
non disponible