It is a fact of everyday work in safeguarding children including child protection, family support, domestic violence, youth justice - that many practitioners and managers struggle to engage clients who resist involvement with services that are needed or offered, often with wearying and dispiriting effect on everyone. Yet, despite the clear need to improve concepts and strategies in work with involuntary clients, insufficient theoretical and practice research activity focuses on systematically developing innovative approaches in work with: children and young people who are at risk or in need for any reason, including posing a risk to others; parents and carers, who might be caring, violent, abusive, neglectful, abused, at risk or in need themselves, or just not coping; anyone else who abuses or neglects to safeguard a child or young person, in a family, organisation or community. The carefully selected chapters in this book offer systematic and evidence-based approaches to work with all such clients in all relevant circumstances. They are no-nonsense approaches that will fit with practice wisdom and practice realities. They consider work with clients who: actively seek help in solving problems and in achieving personal goals; only accept services when legally mandated or institutionalized; show varying degrees of motivation at different times, towards different services, or within their family or group. Reflecting the importance of inter-agency approaches in policy, practice and training, the book draws from several different professional groups and disciplines, and will be of value to each of them. For staff in the social care and criminal fields, psychologists, counsellors, as well as managers, trainers, researchers, policy-makers and students, it devotes special attention to: · Strategies for making and maintaining working relationships to achieve practice objectives with clients in the new, broad and developing contexts of safeguarding children · The theoretical evidence-base, emerging research and developing practice wisdom · Concepts of consent and coercion; and frameworks for understanding and working with motivation, resistance and change · Engagement of children, young people, men/fathers as well as women/mothers in the intervention process · Links between risk assessment including risks to staff - and work with involuntary clients · Innovative ways of enhancing their clients motivation and helping them to change, not only in how they respond to services, but also in what they had been doing that caused the services to need to be delivered or offered. This book can: - help anyone in training to enter the workplace with a sense that they can succeed, not only when assistance is sought, but also when others choose not to engage. - rekindle confidence and enthusiasm amongst those who have already experienced trying to address entrenched resistance without adequate help or guidance.
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Martin C. Calder established Calder Training and Consultancy in 2005 after 20 years in frontline child protection practice. His aim has been to generate and collate the available and necessary assessment tools for frontline staff, especially in times of massive change. He also critiques central government guidance and attempts to provide remedial materials to help fill the gap left between aspiration and reality.
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