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The Manager's Mentor: A Practical Companion and Guide to Managing Yourself and Others in the Human Services - Couverture souple

Booker, Owen

 
9781905541249: The Manager's Mentor: A Practical Companion and Guide to Managing Yourself and Others in the Human Services

Présentation de l'éditeur

Aiming to take the mystery out of management, and put mastery in, this book is a plain speaking companion for you to consult with. You will find ideas against which you can compare your practice and understanding, assistance with many of the common knotty issues that managers must deal with, and a background of management truths and knowledge that will contribute to the development of your skills. It is: · for people who get things done through people more than doing them directly themselves: team leaders, section managers working alongside others, independent managers of separate units or facilities. · for people who are passionate, committed and determined about human services, whether in public, voluntary or commercial sectors, including social work, social care, youth work, community work, education, housing, benefits, and health and wellbeing services. Managers differ in ability, in as many different ways as there are different people. But competent action by managers is always more assured when the necessary issues are first fully reviewed. And when that review is assisted by good advice, self-confidence grows. That s what mentoring is about, and with this book you will benefit from a mentor that you can consult with whenever you wish. While other books and training might be about how to deliver a particular service, or mould a certain type of organisation, or undertake specific tasks, this book is about managing yourself and other people well, so that you can do all of these things and anything else that might be required in the best possible way. It may help you achieve a qualification, but it is about getting the job done. It is a book that can be read through from beginning to end, or be dipped into by choosing the part that seems to best relate to what you want to think about. It is carefully organised and clearly signposted to help you find your way around. It is not heavily referenced or peppered through with sources to bolster credibility, but it does contain a lot of ideas, together with some tools and participation tasks for you to use and engage with. Where helpful, there is guidance for you to do your own further research and reading according to your needs. This book does not shirk from setting things out as they are, nor does it bamboozle with much management speak . It strives to be a good mentor, and give honest and immediate best advice, in the hope that it will help you be more successful, achieve your hopes more readily, and gain assurance and pleasure in your work.

Revue de presse

"An ideal read for all managers working with staff in 'human services'... a plain speaking, almost jargon free read, with part of its attraction derived from the author's sense of humour... packed full of practical ideas, tools and activities with a great deal of advice... several sound techniques for recognising and solving difficulties, all underpinned by background knowledge. The chapters I found particularly relevant were those covering practical aspects of professional life, including dealing with common client problems, looking after yourself, and staffing issues. The author concludes that, 'It has been the psychological ideas about people that have set me thinking or provided an insight that has served me best in all my dealings as a manager and although this is the last chapter, maybe this end is a good starting point'. I agree entirely... an excellent book that may motivate all who read it to develop their management ability further." --Professional Social Work.

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