Articles liés à Wow! That's What I Call Service: Stories of Great...

Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards - Couverture souple

Williams, Don; Hales

 
9781905823161: Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards

Synopsis

Every once in a while you fall in love. Someone makes a connection with you, and you want to buy from that person or organisation. And it's not necessarily because they provide a superior product. They give something of themselves that makes you say, "WOW! This book includes stories about people and businesses that cause customers to fall in love.

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À propos des auteurs

Don Hales (Chairman of judges for the National Customer Service Awards) is a leading light in the development of UK Customer Service.

Derek Williams (Creator of The WOW! Awards) is a leading light in the development of UK Customer Service.

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