Reinventing Customer Engagement: The Next Level of Digital Transformation for Banks and Insurers - Couverture souple
Synopsis
The financial services industry is undergoing huge change, as retail banks, investment banks and insurance companies come of the financial crisis and plan for a better future. This book, written by two of the most important consultants in the industry, provides the latest thinking on financial services and the key factors that will drive success. The authors interview leading executives from a range of financial service companies, to help them determine what business models will create the best revenue streams in the future. In particular, they focus on the importance of putting customers first and creating engaging customer experiences. For anyone working in financial services, this book will be essential reading.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l?auteur
Roger Peverelli is a partner at VODW and is one of the most influential consultants in financial services. He co-authored the bestselling "Reinventing Financial Services."
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Résultats de recherche pour Reinventing Customer Engagement: The Next Level of...
Image d'archives
Reinventing Customer Engagement: The Next Level of Digital Transformation for Banks and Insurers
Edité par
Lid Publishing, 2017
ISBN 10 : 1907794492
ISBN 13 : 9781907794490
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G1907794492I4N00
Acheter D'occasion
EUR 15,90
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image fournie par le vendeur
Reinventing Customer Engagement: The Next Level of Digital Transformation for Banks and Insurers
Edité par
LID Publishing, 2017
ISBN 10 : 1907794492
ISBN 13 : 9781907794490
Ancien ou d'occasion
Paperback
Vendeur : Rheinberg-Buch Andreas Meier eK, Bergisch Gladbach, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Sehr gut. Gebraucht - Sehr gut Leichte Lagerspuren -The financial services industry is undergoing huge change, as retail banks, investment banks and insurance companies come of the financial crisis and plan for a better future. This book, written by two of the most important consultants in the industry, provides the latest thinking on financial services and the key factors that will drive success.The authors interview leading executives from a range of financial service companies, to help them determine what business models will create the best revenue streams in the future. In particular, they focus on the importance of putting customers first and creating engaging customer experiences. For anyone working in financial services, this book will be essential reading. 256 pp. Englisch. N° de réf. du vendeur INF1001397771
Acheter D'occasion
EUR 4,40
Expédition à EUR 17,13
Expédition depuis Allemagne vers Etats-Unis
Expédition depuis Allemagne vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image fournie par le vendeur
Reinventing Customer Engagement: The Next Level of Digital Transformation for Banks and Insurers
Edité par
LID Publishing, 2017
ISBN 10 : 1907794492
ISBN 13 : 9781907794490
Ancien ou d'occasion
Paperback
Vendeur : Rheinberg-Buch Andreas Meier eK, Bergisch Gladbach, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Sehr gut. Gebraucht - Sehr gut Leichte Lagerspuren -The financial services industry is undergoing huge change, as retail banks, investment banks and insurance companies come of the financial crisis and plan for a better future. This book, written by two of the most important consultants in the industry, provides the latest thinking on financial services and the key factors that will drive success.The authors interview leading executives from a range of financial service companies, to help them determine what business models will create the best revenue streams in the future. In particular, they focus on the importance of putting customers first and creating engaging customer experiences. For anyone working in financial services, this book will be essential reading. 256 pp. Englisch. N° de réf. du vendeur INF1001397772
Acheter D'occasion
EUR 4,40
Expédition à EUR 17,13
Expédition depuis Allemagne vers Etats-Unis
Expédition depuis Allemagne vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image fournie par le vendeur
Re-inventing Customer Engagement
Edité par
LID Publishing, 2017
ISBN 10 : 1907794492
ISBN 13 : 9781907794490
Ancien ou d'occasion
Softcover
Vendeur : Bookbot, Prague, Rébublique tchèque
Évaluation du vendeur 5 sur 5 étoiles
Softcover. Etat : As New. Leichte Abnutzungen. The financial services industry is undergoing huge change, as retail banks, investment banks and insurance companies come of the financial crisis and plan for a better future. This book, written by two of the most important consultants in the industry, provides the latest thinking on financial services and the key factors that will drive success. The authors interview leading executives from a range of financial service companies, to help them determine what business models will create the best revenue streams in the future. In particular, they focus on the importance of putting customers first and creating engaging customer experiences. For anyone working in financial services, this book will be essential reading. N° de réf. du vendeur fa843fb7-1c9d-45c8-a714-41794e3b5f2a
Acheter D'occasion
EUR 3,80
Expédition à EUR 20,99
Expédition depuis Rébublique tchèque vers Etats-Unis
Expédition depuis Rébublique tchèque vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image fournie par le vendeur
Reinventing Customer Engagement
Edité par
LID Publishing, GB, 2017
ISBN 10 : 1907794492
ISBN 13 : 9781907794490
Neuf
Couverture rigide
Vendeur : Rarewaves USA, OSWEGO, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : New. The financial services industry is undergoing huge change, as retail banks, investment banks and insurance companies come of the financial crisis and plan for a better future. This book, written by two of the most important consultants in the industry, provides the latest thinking on financial services and the key factors that will drive success. The authors interview leading executives from a range of financial service companies, to help them determine what business models will create the best revenue streams in the future. In particular, they focus on the importance of putting customers first and creating engaging customer experiences. For anyone working in financial services, this book will be essential reading. N° de réf. du vendeur LU-9781907794490
Acheter neuf
EUR 27,08
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 4 disponible(s)
Image d'archives
Reinventing Customer Engagement
Edité par
LID Publishing, 2017
ISBN 10 : 1907794492
ISBN 13 : 9781907794490
Ancien ou d'occasion
Couverture souple
Vendeur : Hamelyn, Madrid, M, Espagne
Évaluation du vendeur 5 sur 5 étoiles
Etat : Bueno. : En 'Reinventing Customer Engagement', los autores Roger Peverelli y Reggy de Feniks presentan un conjunto práctico de principios rectores para ayudar a los banqueros y aseguradores a dar el siguiente salto y cerrar la brecha entre 'la transformación digital para restaurar el pasado' y 'la transformación digital para crear un futuro'. Este libro explora cómo las instituciones financieras pueden implementar la tecnología no solo para reducir costos y resolver fricciones básicas, sino también para elevar el compromiso del cliente a un nivel dramáticamente superior. Se analizan estrategias de compromiso que mejor se adaptan al nuevo comportamiento del cliente y nuevas formas de compromiso del cliente que son posibles gracias a las nuevas tecnologías. Además, se examina cómo los bancos y las aseguradoras pueden utilizar nuevas estrategias de compromiso para abrir nuevas fuentes de ingresos y crear un siguiente nivel de modelos de negocio. Con más de 200 mejores prácticas, 'Reinventing Customer Engagement' generará muchas ideas nuevas. Una lectura obligada para cualquier persona que trabaje en el sector financiero. EAN: 9781907794490 Tipo: Libros Categoría: Negocios y Economía|Tecnología Título: Reinventing Customer Engagement Autor: Roger Peverelli| Reggy de Feniks Editorial: LID Publishing Idioma: en Páginas: 256 Formato: tapa blanda. N° de réf. du vendeur Happ-2025-12-16-29c72c10
Acheter D'occasion
EUR 14,17
Expédition à EUR 12,99
Expédition depuis Espagne vers Etats-Unis
Expédition depuis Espagne vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image fournie par le vendeur
Reinventing Customer Engagement
Edité par
LID Publishing, GB, 2017
ISBN 10 : 1907794492
ISBN 13 : 9781907794490
Neuf
Couverture rigide
Vendeur : Rarewaves USA United, OSWEGO, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : New. The financial services industry is undergoing huge change, as retail banks, investment banks and insurance companies come of the financial crisis and plan for a better future. This book, written by two of the most important consultants in the industry, provides the latest thinking on financial services and the key factors that will drive success. The authors interview leading executives from a range of financial service companies, to help them determine what business models will create the best revenue streams in the future. In particular, they focus on the importance of putting customers first and creating engaging customer experiences. For anyone working in financial services, this book will be essential reading. N° de réf. du vendeur LU-9781907794490
Acheter neuf
EUR 29,23
Expédition à EUR 43,37
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 4 disponible(s)