Service User Experience in Adult Mental Health: NICE Guidance on Improving the Experience of Care for People Using Adult NHS Mental Health Services - Couverture souple

National Collaborating Centre For Mental Health (NCCMH)

Couverture souple

ISBN 10 : 1908020458 ISBN 13 : 9781908020451

Editeur : RCPsych Publications, 2012

Synopsis

This NICE guidance is the first of its kind to assess the evidence for improving service users' experience of health services. A number of recent government initiatives have highlighted the importance of taking service users' views and experiences of UK healthcare services into account, in order to improve the quality of their care - yet more remains to be done. This is particularly the case for users of mental health services, many of whom have high levels of contact with services, can experience stigma and can be detained under the Mental Health Act. With almost a quarter of adults in England having a diagnosis of a mental health problem, improving their experience of care is of paramount importance. This book examines the evidence for and gives recommendations on how to improve the quality of mental health services provided in seven main areas: access to community care, assessment (non-acute), community care; assessment and referral in crisis; hospital care; discharge and transfer of care; and detention under the Mental Health Act. It also makes recommendation across the whole of the care pathway, with a particular focus on improving the relationship between the mental health service user and healthcare professional. The book details the methodology developed for this unique piece of guidance. An accompanying CD-ROM contains all the data used as evidence. The guidance is intended for all mental health professionals working in secondary care, commissioners and service providers.

A propos du livre

À propos de l'auteur

The National Collaborating Centre for Mental Health (NCCMH) was established in 2001 by the UK-based National Institute for Health and Clinical Excellence (NICE) to develop guidance on the appropriate treatment and care of people with mental health problems and then write the clinical guidelines. The NCCMH is a partnership between the Royal College of Psychiatrists and the British Psychological Society.

Détails de l'édition

• Éditeur: RCPsych Publications
• Date d'édition: 2012
• Langue: anglais
• ISBN 10: 1908020458
• ISBN 13: 9781908020451
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 234
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible