Shortlisted for CMI Management Book of the Year 2016
Thinking of buying a franchise, creating your own franchise or franchising a product more effectively? Packed with real-life case studies and key insights from the owners and operators of successful franchise systems (including Domino's Pizza, Costa, SSP, Spar, TGIs, Dunkin Donuts, SSP, Häagen Dazs, Café2U, Snappy Snaps, Budgens, Ramada Encore, Burger & Lobster, GlobalBrand, GlassesInc), this book is THE essential contemporary guide for aspiring franchisees or ambitious franchisors. Drawing upon the extensive academic and operational experience of the authors (Chris Edger is a multiple author on service-based operational excellence and Andrew Emmerson has led the growth of some of the most successful international franchise systems in recent times) this book provides comprehensive advice on how franchisors and franchisees can avoid potential elephant traps and lays out the key success factors that enable both parties to win. Written in an informative, accessible style without abandoning any of its empirical rigour, this book is essential reading for newbie franchisees and franchisors or for anybody working in franchising who wishes to drive outstanding performance.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Professor Chris Edger is the author of Effective Multi-Unit Leadership (described by the Leadership and Organization Development Journal as one of the key books of its kind for this decade), International Multi-Unit Leadership, Professional Area Management and Area Management - Strategic and Local Models for Organic Growth (forthcoming, 2016). Frequently called upon to commentate upon retail issues within the UK media, Chris has been described as the UK's leading expert on multi-site management. He is also the Founder Director of the Multi-Unit Leadership and Strategy Programme at Birmingham City University, UK. Andrew Emmerson is the owner of the Emmerson Development Company which advises SMEs and large companies on franchising. Until 2014 he was UK Executive Director of Franchising and Development for Domino s Pizza, having previously held senior executive positions leading/developing/rolling-out Millie s Cookies (UK), Upper Crust (Europe) and Dunkin Donuts (US). Andrew is currently non-executive chairman of the Snappy Snaps chain, a non-executive at Hotcha and The Victorian Chop House Company and co-owns three Dunkin Donuts franchises in the US. Andrew holds an LLB Hons (University of Liverpool).
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Paperback. Etat : New. Thinking of buying afranchise, creating your own franchise or franchising a product moreeffectively? Packed with real-life case studies and key insights from theowners and operators of successful franchise systems (including Domino's Pizza,Costa, SSP, Spar, TGIs, Dunkin' Donuts, SSP, Häagen Dazs, Café2U, Snappy Snaps,Budgens, Ramada Encore, Burger and Lobster, GlobalBrand, GlassesInc),this book is THE essential contemporary guide for aspiring franchisees orambitious franchisors. Drawing upon the extensive academic and operationalexperience of the authors - Chris Edger is a multiple author on service-basedoperational excellence and Andrew Emmerson has led the growth of some of themost successful international franchise systems in recent times - this bookprovides comprehensive advice on how franchisors and franchisees can avoidpotential elephant traps and lays out the key success factors that enable bothparties to win. Written in an informative, accessible style without abandoningany of its empirical rigour, this book is essential reading for 'newbie'franchisees and franchisors or for anybody working in franchising who wishes todrive outstanding performance. N° de réf. du vendeur LU-9781909818606
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