An Introduction to Communicating Effectively With People With Learning Disabilities: A Care Quality Guide for Health and Social Care Staff and Carers - Couverture souple

Fulton, Rorie; Richardson, Kate

 
9781910366509: An Introduction to Communicating Effectively With People With Learning Disabilities: A Care Quality Guide for Health and Social Care Staff and Carers

Synopsis

People with learning disabilities often depend on others for the support they need in order to live their lives. For this reason, effective communication is essential if people with learning disabilities are to secure rights, inclusion, choice and independence. The degree to which individuals depend on support varies from one person to the next support may be just a couple of hours a week to do the shopping and make sure the bills are paid, or it may be round-the-clock help from a team of personal assistants. For all individuals, however, the effectiveness of the support provided depends on the quality of the relationship between the individual and those who support them. This relationship, in turn, depends on the quality of the communication between them.

This Care Quality Guide blends key information from the training pack Effective Communication with People with Learning Disabilities with new and unique content. It explains the fundamentals of good communication to inspire care workers to think about the way they communicate with the people in their care. It explores the EPIC model of communication, devised by the authors, and how the four elements of this model must be in place for good communication to take place: E The communication Environment; P The communication Partner; I The Individual's communication skills; C The communication Culture. In this model, the communication partner is the essential element that allows the others to connect. The text also explores how to avoid communication breakdowns and repair them if they occur, and provides descriptions of a wide range of techniques and technological aids to further enhance work with people with learning disabilities.

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À propos de l?auteur

KATE RICHARDSON is a specialist speech and language therapist working with adults with learning disabilities and a partner in the Open Cultures Consultancy. She is qualified as a Registered Intermediary supporting adults with learning disabilities appearing in the criminal justice system.

RORIE FULTON is a partner in the Open Cultures Consultancy, a research and training consultancy specialising in learning disability, communication and inclusion issues. He also works as a mental health advocate and as a volunteer for a learning disabilities advocacy service.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.