Celebrity Service - Couverture souple

Ramm, Geoff

 
9781912300181: Celebrity Service

Synopsis

Inside this book you will find the answers to set you, your team and your business apart in your industry. From the cabin crew member who gives away prizes, to the restaurant in downtown Philadelphia with knockout entertainments, you'll see how service will always lead to the sale. You'll find out why 5-star service should be outlawed and why one Paralympian continues to inspire the next generation. You'll discover what to do when you can't deliver on your promise and how to offer superb service - even when you're closed!

Geoff will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors.

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À propos de l?auteur

Geoff Ramm is the creator and author of Celebrity Service and OMG Marketing. He knows the only way you can attract more customers is to create jaw-dropping marketing, and the way to keep those customers is to have great customer service.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Autres éditions populaires du même titre

9781912300372: Celebrity Service Superstars: Memorable experiences that will light up your business and excite your customers

Edition présentée

ISBN 10 :  1912300370 ISBN 13 :  9781912300372
Editeur : SRA Books, 2021
Couverture souple