Towards Outstanding: Enabling Excellence in Care Home Provision - Couverture souple

Salt, Terri

Couverture souple

ISBN 10 : 1913414817 ISBN 13 : 9781913414818

Editeur : Pavilion Publishing and Media Ltd, 2021

Synopsis

Written by one of the Care Quality Commission's most experienced regulators, this book explores the qualities and practices that lead to Outstanding ratings in residential care and provides a wealth of resources for assessing and managing services for continuous improvement.

Like all Towards Outstanding titles, the book is built on the premise that reflection is a critical tool for driving improvement. It provides all that is needed to create a framework for assessing a care home's strengths and weaknesses and taking the first steps towards an 'Outstanding' rating. Outstanding residential care is personalised not packaged, and prevention is far better than dealing with the results of poor care. Yet driving improvement in service provision requires a process of continuous organisational learning to embed best practice.

Drawing on decades of inspection experience, Terri Salt provides a suite of forms and templates that with appropriate planning, discussion and collaboration can serve as the basis for a full quality assessment as well as being built into a regular cycle of monitoring and continuous improvement. Using these tools, staff can learn to enjoy the experience of delivering the very best care to patients - and leaders can provide them with the tools and freedom required to do so.

A propos du livre

À propos de l'auteur

TERRI SALT is Inspection Manager for the Care Quality Commission (CQC), and until recently was Head of Hospital Inspection for North London. She is among the most experienced regulators of health and social care in England. She is a registered adult and sick children's nurse and coach, with postgraduate qualifications in public sector leadership, adult education, and healthcare, and is a regular contributor to The British Journal of Nursing. She is the Founder and Director of Towards Outstanding, which offers education and support to health and social care providers and staff wanting to use reflective practice to improve the care and treatment people receive.

Détails de l'édition

• Éditeur: Pavilion Publishing and Media Ltd
• Date d'édition: 2021
• Langue: anglais
• ISBN 10: 1913414817
• ISBN 13: 9781913414818
• Reliure: Couverture à spirales
• Nombre de pages: 120
• Coordonnées du fabricant: non disponible
• Personne responsable: Buchpark GmbH; gpsr@buchpark.de; ; Krügerweg 1; Trebbin; Brandenburg; 14959; Allemagne