Refunds, Disruption & Trust: Designing Stability in Aviation Governance - Couverture souple

Chibber, Umesh

 
9781915335807: Refunds, Disruption & Trust: Designing Stability in Aviation Governance

Synopsis

Air travel thrives on precision, yet it is constantly tested by disruption. Refunds, Disruption & Trust examines how the aviation industry can transform moments of crisis into opportunities for transparency and renewal.
Umesh Chibber, drawing on over three decades of experience in aviation governance, unpacks the systems, policies, and human factors that shape passenger confidence when flights are delayed, cancelled, or rerouted.

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