Customer Service Interview Preparation Guide - Couverture souple

Andrews, Audrey

Couverture souple

ISBN 10 : 1916334717 ISBN 13 : 9781916334717

Editeur : Indivisive Publishing, 2020

Synopsis

Interviews for customer service positions are unique, and they can be tough. Most applicants fly by the seat of their pants and don't have a clue what is involved or what they will be asked. The whole point of this book is to give you knowledge - knowledge that you can use to plan and prepare a winning strategy that will see you through to hearing the words 'you're hired' in the shortest time possible.

In this groundbreaking book, every aspect of the hiring process is described in detail. Common faults are highlighted, and tips and tricks are revealed so you can overcome obstacles that hold you back. You will learn valuable concepts and techniques to improve your mindset, appearance, communication and confidence. And, you will learn effective techniques for passing the group activities, individual assessments and formal interviews with flying colours.

Détails de l'édition

• Éditeur: Indivisive Publishing
• Date d'édition: 2020
• Langue: anglais
• ISBN 10: 1916334717
• ISBN 13: 9781916334717
• Reliure: Broché
• Nombre de pages: 194
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible