Articles liés à PEOPLE AND THEIR MASKS

PEOPLE AND THEIR MASKS - Couverture souple

Aulia, Aulia

 
9781917239547: PEOPLE AND THEIR MASKS

Synopsis

Everyone has been there, haven't they?

Dealing with unruly customers, the occasional 'Karen' or 'Kevin', and sometimes even scary moments with them. This book, one of the best-selling non-fiction books, proves that even one person can endure these challenges many, many times and still hold on to some form of sanity!

For your entertainment, bear witness to the life of those behind the counter. Dive into the world of customer service, where the mantra "the customer is always right" meets the reality of managing a family business. Through real-life stories and industry experience, explore the responsibilities and hidden struggles of the ones behind the masks.

Discover the truth behind the scenes in this captivating non-fiction book, perfect for anyone interested in the best non-fiction books about management and customer service.

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