Measuring Work and Productive Capacity: How HR and Enterprise Leaders Build Capable, Resilient Organizations - Couverture souple

Duffy, Patrick

Couverture souple

ISBN 10 : 1919268642 ISBN 13 : 9781919268644

Editeur : Vita Viri Publishing, 2026

Synopsis

A practical framework for measuring work, workforce capacity, and organizational performance.

Most organizations know their headcount, budgets, and strategy. But not their work.

They cannot see how workload actually develops across the organization, where capability breaks down, how culture interferes with performance, or how much productive capacity their systems quietly waste.

And HR, expected to solve everything from burnout to workforce planning, is asked to deliver answers without the one thing it needs most: visibility into the work itself.

Measuring Work and Productive Capacity introduces a powerful framework for understanding how work truly functions inside organizations.

Instead of relying on assumptions, engagement surveys, or management rhetoric, this book presents an evidence-based operating system for measuring workload, workforce capacity, human energy, capability, and organizational performance.

It shows HR and enterprise leaders how to:

• Measure workload and productive capacity across teams and functions
• Understand workforce utilization and capability breakdowns
• Diagnose structural causes of burnout and overload
• Identify where culture interferes with real work performance
• Design organizations that sustain performance under real-world conditions
• To recognize, diagnose, and appreciate objective and perceived workload
• To support strategic and operational workforce planning using workload evidence


Drawing on organizational design, human performance science, and workforce strategy, the book gives HR leaders and executives analytical tools traditionally reserved for operations, strategy, and finance.

It reveals why:

• Organizations burn out even when headcount increases
• Hiring struggles to solve structural performance problems
• Culture programs often fail to improve real work outcomes
• Workforce planning frequently overlooks how work actually happens
• “More people” may be the wrong answer to capacity constraints


Provocative, practical, and grounded in real organizational dynamics, Measuring Work and Productive Capacity introduces a new discipline for understanding and governing the productive capacity of the enterprise.

If you want to build an organization that can truly deliver, adapt, and thrive, start by measuring the work.


Part of the Vita Viri Organization & People series exploring organizational capability, leadership, work systems, HR strategy, and institutional design.

A propos du livre

À propos de l'auteur

Dr. Patrick Duffy is an organization scientist, advisor, and author specializing in organization capability, enterprise governance, and workforce performance. He is the originator of a systematic framework for measuring, designing, and governing organization capability as a foundation for enterprise effectiveness, productivity, and institutional performance.

With more than 30 years of experience across government, business, and the nonprofit sector, he has worked with and advised senior leaders on strategy execution, organizational design, workforce capability, structural reform, and performance improvement. His work focuses on diagnosing capability constraints within organizational systems and translating organizational science into practical operating models that improve measurable performance.

Dr. Duffy holds a doctorate and MPhil in organization science, an MBA from Cardiff University, an MSc from Bangor University, a postgraduate diploma from the London School of Economics, and an MA from the University of Leicester. His academic research includes a peer-reviewed publication in the Journal of Business and Public Administration (2025), where he proposed an empirical methodology for evaluating organization capability and its relationship to organizational effectiveness and productivity.

He is the author of a body of work on organization capability, workforce performance, and enterprise management, including Organization Capability: Define, Measure, Govern; Measuring Work and Productive Capacity; The HR Paradox; Culture System; and Competency Development: Curse or Cure?. His books establish organization capability as a measurable executive responsibility and provide evidence-based frameworks used by leaders to design effective organizations, strengthen workforce capability, and improve enterprise execution.

Détails de l'édition

• Éditeur: Vita Viri Publishing
• Date d'édition: 2026
• Langue: anglais
• ISBN 10: 1919268642
• ISBN 13: 9781919268644
• Reliure: Broché
• Nombre de pages: 210
• Coordonnées du fabricant: Manufactured by Amazon on behalf of the author; https://www.amazon.fr/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Luxembourg