Exercises to facilitate effective communication across a wide range of cultural differences
Communication styles and patterns differ vastly among people from different cultures. Every culture has a "communication style norm" and when that style mixes with another, stereotypes and misperceptions arise. 52 Activities for Improving Cross-Cultural Communication explores cross-cultural communication issues with an eye toward increasing understanding and effectiveness.
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Patricia Cassiday is a cross-cultural consultant, trainer, and coach specializing in international transitions. She is the lead facilitator at Collaborative Connection, a consulting firm in the Seattle area.
Donna Stringer, the founder and former president of Executive Diversity Services, is a social psychologist with more than thirty years of experience as a cross-cultural educator and trainer. She has worked with U.S. corporations in 23 countries.
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