Writing Clearly for Clients and Colleagues: The Human Service Practitioner's Guide - Couverture souple

Ames, Natalie; FitzGerald, Katy

 
9781935871651: Writing Clearly for Clients and Colleagues: The Human Service Practitioner's Guide

Synopsis

If you have ever waded through a rambling case summary, a jargon-heavy program description, or a poorly organised training manual, you are aware of how important it is for human service agencies written materials to be clear and concise. Whether in print or electronic format, most agencies must provide information to a variety of audiences. Ames and FitzGerald have developed a guide to help human service professionals clearly communicate valuable information to board members, funding sources, volunteers, and perhaps most importantly clients with limited literacy skills. The book highlights how readers can apply readability guidelines to improve all of the print and electronic materials agencies use to communicate with internal and external audiences. Whether creating a brochure, sending an email, writing a grant, or documenting case records, human service professionals can make their messages clear and understandable by following the guide s simple rules and practical suggestions. Features: information about reading and comprehension; instructions for setting reading levels, using layout, and creating content that make print materials readable; before-and-after writing examples; exercises for practicing literacy skills and techniques.

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Autres éditions populaires du même titre

9780190615604: Writing Clearly for Clients and Colleagues: The Human Service Practitioner´s Guide

Edition présentée

ISBN 10 :  0190615605 ISBN 13 :  9780190615604
Editeur : Oxford University Press, 2015
Couverture souple