Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results - Couverture rigide

Glaser, Judith

Couverture rigide

ISBN 10 : 1937134679 ISBN 13 : 9781937134679

Editeur : Routledge, 2013

Synopsis

The key to success in life and business is to become a master at Conversational Intelligence. Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment.

A propos du livre

À propos de l?auteur

Judith E. Glaser is the CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute, whose clients include American Airlines, American Express, Cisco, Coach, Exxon, and IBM. Judith has served as an Adjunct Professor at Wharton and a visiting guest speaker at Harvard, Kellogg, Loyola, University of Chicago, NYU, and various other institutions. She has appeared on "NBC's Today Show, ABC World News, The Fox News Channel, " and "CBS Morning News." Judith has been quoted in "The New York Times, The Wall Street Journal, Crain's, AMA World, " blogs for "Harvard Business Review, " and was named one of "Leadership Excellence"'s Top 20 Thought Leaders of Leadership and Culture in 2012. Judith earned a B.A. from Temple University in Interdisciplinary Studies, and an M.S. in Human Behavior & Development from Drexel University. She earned a Master's Certificate in Corporate and Political Communications from Fairfield University.

Détails de l'édition

• Éditeur: Routledge
• Date d'édition: 2013
• Langue: anglais
• ISBN 10: 1937134679
• ISBN 13: 9781937134679
• Reliure: Relié
• Nombre de pages: 256
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible