Critical Conversations in Healthcare: Scripts & Techniques for Effective Interprofessional & Patient Communication - Couverture souple

Clancy, Cheri

 
9781945157905: Critical Conversations in Healthcare: Scripts & Techniques for Effective Interprofessional & Patient Communication
Couverture souple
ISBN 10 : 1945157909 ISBN 13 : 9781945157905
Editeur : Sigma Theta Tau Intl, 2018

Synopsis


Critical Conversations in Healthcare, Second Edition, provides scripts and scenarios to facilitate better, more effective communication in healthcare settings. Chapters feature do’s and don’ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are a new nurse at the bedside or the CEO of a major healthcare facility, this fully reed second edition will show you how to: • Work with frustrated families, angry physicians, and uncooperative colleagues • Deal with gossip, harassment, and other tough topics • Successfully address workloads, management styles, and other tricky subjects • Improve the patient experience • Overcome conversation traps

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Sigma Theta Tau Intl
Date d'édition
2018
Langue
anglais
ISBN 10 
1945157909
ISBN 13 
9781945157905
Reliure
Broché
Numéro d'édition
2
Nombre de pages
320
Coordonnées du fabricant
non disponible
Personne responsable
non disponible