The Client Retention Matrix: A How-To Guide for Growing Relationships: Proven Strategies to Keep Clients Longer, Increase Margins, and Guarantee Referrals - Couverture rigide

Livre 2 sur 2: Conversations Made Easy

Jennings, Chris

 
9781962341110: The Client Retention Matrix: A How-To Guide for Growing Relationships: Proven Strategies to Keep Clients Longer, Increase Margins, and Guarantee Referrals
Couverture rigide
ISBN 10 : 1962341119 ISBN 13 : 9781962341110
Editeur : Windermere Press, 2024

Synopsis

In the first book of the Conversations Made Easy series, entrepreneur, speaker, and consultant Chris Jennings taught you how to win more clients. Now he's teaching you how to keep them.

Client relationships are the lifeblood of any business, yet so many business leaders fail to develop any kind of organized, team-wide methodology for making sure clients stay happy, stay committed, expand their business, and consistently refer new clients. They know they have a problem, because client opportunities die on the vine. Their teams are overworked and stressed. Projects stall or flame out completely. Everyone in the company is busy, but profit margins aren't where they should be.

If this sounds familiar, then this book is for you. The Client Retention Matrix provides practical actions and a proven system for turning high-stress client relationships into long-term, mutually beneficial partnerships. You'll learn how to onboard new clients for optimal success; how to turn difficult conversations into opportunities for connection; and most importantly for your business, how to get everyone in your organization equipped and motivated to create an all-star client experience. Your clients will stay longer, and they'll create a referral pipeline that will take your business to the next level.

It's time to stop the cycle of stress and turnover and start building client relationships that last. The Client Retention Matrix is your playbook for turning things around-starting right now.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Windermere Press
Date d'édition
2024
Langue
anglais
ISBN 10 
1962341119
ISBN 13 
9781962341110
Reliure
Relié
Nombre de pages
276
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9781962341103: The Client Retention Matrix: A How-To Guide for Growing Relationships: Proven Strategies to Keep Clients Longer, Increase Margins, and Guarantee Referrals

Edition présentée

ISBN 10 :  1962341100 ISBN 13 :  9781962341103
Editeur : Windermere Press, 2024
Couverture souple