Nobody told you how hard this was going to be.
They showed you where the lot was. Maybe walked you through a deal or two. Then they pointed you at the customers and expected you to figure out the rest.
Most new salespeople do figure it out — eventually. But eventually costs you commissions. It costs you confidence. And for a lot of people, it costs them the career before it ever really starts.
The Complete Car Sales Survival Guide exists so you can skip that part.
Written by Bruce Huddleston — a 35-year automotive industry veteran who started as a high school dropout on a dealership lot and retired as a sales manager, general manager, and finance manager — this is the book he wishes someone had handed him on day one. It is not a theory book. It is not a motivational speech. It is a real-world, story-driven survival guide built for the new salesperson who wants to learn fast, sell more, and build a career that actually lasts.
What you will find inside:
The complete 7-Step Sales Process — exactly how it works on a real showroom floor, not how a corporate training video presents it
The Four Types of Buyers — how to identify them within the first few minutes and adjust your approach before you lose the deal
The Disneyland Principle — the single mindset shift that separates top performers from everyone who burns out in year one
Step-by-step guidance on the Meet and Greet, Demo Drive, Price Presentation, Desk Process, and Close — without sounding scripted or pushy
How to handle objections, stalls, and "I need to think about it" using techniques that feel natural and actually work
The psychology of the car buyer — what they are really thinking, why they act the way they do, and how to work with it instead of against it
CRM strategies that keep your pipeline full, your follow-up consistent, and your income predictable
A complete phone script library — eight ready-to-use scripts for cold calls, follow-up, unsold customers, and more
The Buy Here Pay Here world — what it is, how it works, and what every salesperson can learn from it
What actually annoys customers and managers about salespeople — and the habits that quietly kill careers
Key Takeaways and The Rules — the core principles distilled into a reference you will come back to again and again
This is not a book about hype. It is not a book about shortcuts. It is a book about how the car business actually works, written by someone who worked every level of it for thirty-five years and wants to give you the education he never got.
The car business will give you everything you are willing to earn. It will not give you anything you are not.
This book helps you earn more of it, faster.
Part of The Car Sales Survival Series by Bruce Huddleston — practical, real-world guides built for the modern automotive sales professional.
Perfect for new automotive salespeople, dealership training programs, sales managers who mentor new hires, and anyone considering a career in car sales.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
About the AuthorBruce Huddleston has spent nearly four decades working in the sales industry, with extensive experience in automotive sales and dealership operations. His career began as a new salesperson on the showroom floor and eventually progressed through multiple leadership roles, including sales management and general management.Throughout his career, Bruce Huddleston has worked in a wide range of dealership environments, including new car franchises, independent used car dealerships, and buy-here-pay-here operations. This broad experience has given him firsthand insight into the real-world challenges sales professionals face every day, from greeting customers on the lot to managing sales teams and dealership departments.In addition to sales and management experience, Bruce Huddleston has spent many years mentoring and training sales professionals, managers, and dealership staff. His work has included coaching sales teams, developing communication systems, and training employees across multiple departments, including sales staff, office personnel, and department managers.Bruce Huddleston writes practical guides focused on real-world sales skills, communication, and professional development. His books emphasize straightforward systems that professionals can apply immediately to improve customer interactions, build confidence, and create stronger relationships in sales environments.His publications are part of the Car Sales Survival Series, published by Bedrock Heritage Publishing.Books by this authorThe Complete Car Sales Survival GuideThe Meet and Greet PlaybookThe First 60 Seconds in Car SalesHow to Handle "I'm Just Looking" in Car SalesGreeting Customers on the Car LotThe Ten Second RuleThe Car Sales Conversation Starter GuideCar Sales Confidence for New SalespeopleCommon Car Sales Greeting MistakesBody Language in Car Sales
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Vendeur : BargainBookStores, Grand Rapids, MI, Etats-Unis
Paperback or Softback. Etat : New. The Complete Car Sales Survival Guide: The No-BS Playbook for New Automotive Salespeople. Book. N° de réf. du vendeur BBS-9781972179413
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Paperback. Etat : new. Paperback. Most new salespeople walk onto a dealership lot completely unprepared. Nobody tells them what the job actually looks like, how the process really works, or why most people quit before their first year is over. This book fixes that.Written by a thirty-five-year automotive industry veteran who worked every level of the business, The Complete Car Sales Survival Guide is the book that should be handed to every new salesperson on day one. It covers the proven seven-step sales process used by top performers, how to identify the four types of buyers and close each one on their own terms, how to master the meet and greet before you say a single word, how to lead customers through a test drive that builds genuine desire, how to work the four square and present to the desk with confidence, how to handle any objection without losing control of the deal, and how to build a customer bank that generates repeat business and referrals for years.Every chapter is built around real stories from the sales floor. Not theory. Not corporate training material. Real situations, real mistakes, and real lessons from someone who lived every part of this business from green salesperson to general manager.What you will find inside: The complete seven-step sales process explained the way it actually works in a real dealership. The four types of buyers and exactly how to identify and close each one. Meet and greet techniques that build trust before you say a word. How to conduct a walkaround and test drive that creates genuine ownership desire. The four square negotiation process broken down step by step. Scripts for phone calls, follow-up, objection handling, and appointment setting. How to use your CRM to build a customer bank that generates long-term income. The psychology of the customer and why people buy the way they do. What separates salespeople who build real careers from those who quit in the first year. A full chapter on buy here pay here and how that world operates differently from traditional retail.Whether you are brand new to automotive sales, struggling through your first year, or considering the car business as a career, this book gives you the complete system, the real psychology, and the honest insider knowledge that most dealerships never provide.The car business can be very good to you. This guide shows you exactly how to make that happen.Part of the Car Sales Survival Series published by Bedrock Heritage Publishing, a division of Life Guidance Consulting LLC. Most new salespeople fail not because they lack talent but because nobody gave them a real playbook. Thirty-five years of frontline dealership experience in one practical, no-BS guide to building a career in automotive sales. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9781972179413
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Paperback. Etat : new. Paperback. Most new salespeople walk onto a dealership lot completely unprepared. Nobody tells them what the job actually looks like, how the process really works, or why most people quit before their first year is over. This book fixes that.Written by a thirty-five-year automotive industry veteran who worked every level of the business, The Complete Car Sales Survival Guide is the book that should be handed to every new salesperson on day one. It covers the proven seven-step sales process used by top performers, how to identify the four types of buyers and close each one on their own terms, how to master the meet and greet before you say a single word, how to lead customers through a test drive that builds genuine desire, how to work the four square and present to the desk with confidence, how to handle any objection without losing control of the deal, and how to build a customer bank that generates repeat business and referrals for years.Every chapter is built around real stories from the sales floor. Not theory. Not corporate training material. Real situations, real mistakes, and real lessons from someone who lived every part of this business from green salesperson to general manager.What you will find inside: The complete seven-step sales process explained the way it actually works in a real dealership. The four types of buyers and exactly how to identify and close each one. Meet and greet techniques that build trust before you say a word. How to conduct a walkaround and test drive that creates genuine ownership desire. The four square negotiation process broken down step by step. Scripts for phone calls, follow-up, objection handling, and appointment setting. How to use your CRM to build a customer bank that generates long-term income. The psychology of the customer and why people buy the way they do. What separates salespeople who build real careers from those who quit in the first year. A full chapter on buy here pay here and how that world operates differently from traditional retail.Whether you are brand new to automotive sales, struggling through your first year, or considering the car business as a career, this book gives you the complete system, the real psychology, and the honest insider knowledge that most dealerships never provide.The car business can be very good to you. This guide shows you exactly how to make that happen.Part of the Car Sales Survival Series published by Bedrock Heritage Publishing, a division of Life Guidance Consulting LLC. Most new salespeople fail not because they lack talent but because nobody gave them a real playbook. Thirty-five years of frontline dealership experience in one practical, no-BS guide to building a career in automotive sales. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. N° de réf. du vendeur 9781972179413
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Paperback. Etat : new. Paperback. Most new salespeople walk onto a dealership lot completely unprepared. Nobody tells them what the job actually looks like, how the process really works, or why most people quit before their first year is over. This book fixes that.Written by a thirty-five-year automotive industry veteran who worked every level of the business, The Complete Car Sales Survival Guide is the book that should be handed to every new salesperson on day one. It covers the proven seven-step sales process used by top performers, how to identify the four types of buyers and close each one on their own terms, how to master the meet and greet before you say a single word, how to lead customers through a test drive that builds genuine desire, how to work the four square and present to the desk with confidence, how to handle any objection without losing control of the deal, and how to build a customer bank that generates repeat business and referrals for years.Every chapter is built around real stories from the sales floor. Not theory. Not corporate training material. Real situations, real mistakes, and real lessons from someone who lived every part of this business from green salesperson to general manager.What you will find inside: The complete seven-step sales process explained the way it actually works in a real dealership. The four types of buyers and exactly how to identify and close each one. Meet and greet techniques that build trust before you say a word. How to conduct a walkaround and test drive that creates genuine ownership desire. The four square negotiation process broken down step by step. Scripts for phone calls, follow-up, objection handling, and appointment setting. How to use your CRM to build a customer bank that generates long-term income. The psychology of the customer and why people buy the way they do. What separates salespeople who build real careers from those who quit in the first year. A full chapter on buy here pay here and how that world operates differently from traditional retail.Whether you are brand new to automotive sales, struggling through your first year, or considering the car business as a career, this book gives you the complete system, the real psychology, and the honest insider knowledge that most dealerships never provide.The car business can be very good to you. This guide shows you exactly how to make that happen.Part of the Car Sales Survival Series published by Bedrock Heritage Publishing, a division of Life Guidance Consulting LLC. Most new salespeople fail not because they lack talent but because nobody gave them a real playbook. Thirty-five years of frontline dealership experience in one practical, no-BS guide to building a career in automotive sales. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. N° de réf. du vendeur 9781972179413
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Taschenbuch. Etat : Neu. Neuware - Most new salespeople walk onto a dealership lot completely unprepared. Nobody tells them what the job actually looks like, how the process really works, or why most people quit before their first year is over. This book fixes that.Written by a thirty-five-year automotive industry veteran who worked every level of the business, The Complete Car Sales Survival Guide is the book that should be handed to every new salesperson on day one. It covers the proven seven-step sales process used by top performers, how to identify the four types of buyers and close each one on their own terms, how to master the meet and greet before you say a single word, how to lead customers through a test drive that builds genuine desire, how to work the four square and present to the desk with confidence, how to handle any objection without losing control of the deal, and how to build a customer bank that generates repeat business and referrals for years.Every chapter is built around real stories from the sales floor. Not theory. Not corporate training material. Real situations, real mistakes, and real lessons from someone who lived every part of this business from green salesperson to general manager.What you will find inside:The complete seven-step sales process explained the way it actually works in a real dealership. The four types of buyers and exactly how to identify and close each one. Meet and greet techniques that build trust before you say a word. How to conduct a walkaround and test drive that creates genuine ownership desire. The four square negotiation process broken down step by step. Scripts for phone calls, follow-up, objection handling, and appointment setting. How to use your CRM to build a customer bank that generates long-term income. The psychology of the customer and why people buy the way they do. What separates salespeople who build real careers from those who quit in the first year. A full chapter on buy here pay here and how that world operates differently from traditional retail.Whether you are brand new to automotive sales, struggling through your first year, or considering the car business as a career, this book gives you the complete system, the real psychology, and the honest insider knowledge that most dealerships never provide.The car business can be very good to you. This guide shows you exactly how to make that happen.Part of the Car Sales Survival Series published by Bedrock Heritage Publishing, a division of Life Guidance Consulting LLC. N° de réf. du vendeur 9781972179413
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Vendeur : Rarewaves.com UK, London, Royaume-Uni
Paperback. Etat : New. N° de réf. du vendeur LU-9781972179413
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