Chatbot Research and Design: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers - Couverture souple

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9783030682873: Chatbot Research and Design: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers
Couverture souple
ISBN 10 : 3030682870 ISBN 13 : 9783030682873
Editeur : Springer, 2021

Synopsis

This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.

The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Springer
Date d'édition
2021
Langue
anglais
ISBN 10 
3030682870
ISBN 13 
9783030682873
Reliure
Broché
Numéro d'édition
1
Nombre de pages
232
Éditeur
Følstad Asbjørn, Araujo Theo, Papadopoulos Symeon, Law Effie L.-C., Luger Ewa, Goodwin Morten, Brandtzaeg Petter Bae
Coordonnées du fabricant
ProductSafety@springernature.com
ProductSafety@springernature.com

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