The Future of Consumption: How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience - Couverture souple

Couverture souple

ISBN 10 : 3031332482 ISBN 13 : 9783031332487

Editeur : Palgrave Macmillan, 2023

Synopsis

This open access book presents three future consumption trends—technology, sustainability, and wellbeing—and discusses what impact those trends will have on the ways we shop. 

What will be important to the consumers of the future? And how will their retail experiences look and feel? Will technology, sustainability, and wellbeing trends fundamentally change how we consume? And how should retail managers respond to these trends in order to provide the customer experiences of the future? Blending academic perspectives with reflections from innovative retailers, this book explores all these questions and more.  

Essential reading for retail managers who want to know how future consumption trends will affect the industry, this book also benefits students and researchers of retail and consumption who want to better understand how these interdependent fields are linked. 

A propos du livre

À propos de l'auteur

Kristina Bäckström is a Senior Lecturer at the Department of Service Studies & Centre for Retail Research, Lund University.

Carys Egan-Wyer is a Senior Lecturer at the Department of Business Administration & Centre for Retail Research, Lund University.

Emma Samsioe is an Associate Senior Lecturer at the Department of Service Studies & Centre for Retail Research, Lund University.

Détails de l'édition

• Éditeur: Palgrave Macmillan
• Date d'édition: 2023
• Langue: anglais
• ISBN 10: 3031332482
• ISBN 13: 9783031332487
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 416
• Éditeur: Bäckström Kristina, Egan-Wyer Carys, Samsioe Emma
• Coordonnées du fabricant: Springer Nature Customer Service Center GmbH; ProductSafety@springernature.com; ; Europaplatz 3,69115 Heidelberg, Germany; Heidelberg; 69115; Allemagne