Most vendors carefully research what customers expect of their products and services, but few, if any, ask customers what they expect of their salespeople. That’s a mistake. Based on extensive research of customer and vendor organisations, this book uncovers a number of glaring gaps between customer expectations of salespeople and vendor performance. Moreover, it shows a considerable discrepancy between the capabilities that vendors think are important and those that customers actually want. Focusing on the latter, the book suggests ways to professionalise how you sell by incorporating customer expectations of salespeople into all aspects of sales engagements. Customerized Selling targets all those involved in selling products or services in a business-to-business environment. The book is essential reading if you want to make your sales process a competitive advantage and stand out by selling in the way customers want.
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Vendeur : BoundlessBookstore, Wallingford, Royaume-Uni
Etat : Very Good. VG condition book without dust jacket. Boards are clean with little wear. Book has clean and bright contents. Free from markings or inscriptions. N° de réf. du vendeur 9999-99995062316
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Vendeur : medimops, Berlin, Allemagne
Etat : good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. N° de réf. du vendeur M03033054714-G
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Vendeur : medimops, Berlin, Allemagne
Etat : as new. Wie neu/Like new. N° de réf. du vendeur M03033054714-N
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Vendeur : Bookbot, Prague, Rébublique tchèque
Hardcover. Etat : As New. Leichte Kratzer / Abnutzungen / Druckstellen. N° de réf. du vendeur ff93340f-6b9b-486b-8a4e-1a9118f620d8
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Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Paperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR009702734
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