Library User Metaphors and Services: How Librarians Look at Their Users - Couverture rigide

Johannsen, Carl Gustav

Couverture rigide

ISBN 10 : 3110419653 ISBN 13 : 9783110419658

Editeur : De Gruyter Saur, 2015

Synopsis

How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received.
The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.

A propos du livre

À propos de l'auteur

Carl Gustav Johannsen, Royal School of Library and Information Science, University of Copenhagen, Denmark

Détails de l'édition

• Éditeur: De Gruyter Saur
• Date d'édition: 2015
• Langue: anglais
• ISBN 10: 3110419653
• ISBN 13: 9783110419658
• Reliure: Relié
• Nombre de pages: 182
• Coordonnées du fabricant: GPSR Kontakt; productsafety@degruyterbrill.com; ; Genthiner Straße 13; Berlin; 10785; Allemagne